We are in the business of providing restaurant reservations, which incurs a non-refundable Convenience Fee of INR 62 per person.
Under this policy:
Cancellations of Confirmed reservations will be considered up to 12 hours before your reservation time. You will be able to cancel your confirmed reservation by emailing email@example.com.
If you wish to cancel your confirmed reservation within 12 hours of your seating, please call the restaurant directly and let them know.
For any further queries, please email us on firstname.lastname@example.org
Please note: The convenience fee is non-refundable even for bookings that are cancelled within the stipulated time.
We are unable to refund your convenience fee except in the following 2 situations:
If you have been charged, but due to a website or payment gateway error, your reservation is not recorded with us.
If the restaurant does not honour your reservation.
In either of the above cases, please email email@example.com, and your refund will be processed within 21 working days once verified.
The convenience fee is not adjusted against your bill at the restaurant.
The timings (e.g.: 1:00 P.M. - 2:30 P.M.) mentioned for each seating refer to the start time and end time respectively of your meal period.
The restaurant will only hold your reserved table for 15 minutes from the start time. Late arrivals may only be accommodated as per the restaurant’s discretion and availability of tables.
This is only a table booking. The meal price, applicable taxes, and service charges will have to be paid directly at the restaurant, at the time of the meal.
The meal period will last for the restaurant’s standard seating timings of 90 – 120 minutes.
The price mentioned is the per-head price for the Restaurant Week menu only, and is exclusive of applicable taxes and charges. Beverages and A la Carte items will be charged extra.
A semi-formal attire is recommended, each restaurant has their own child policy, we recommend contacting the restaurant regarding the same before you make a reservation.
No takeaways or parcels are allowed.
Please carry a valid ID proof along with you.
Security procedures, including frisking, remain the right of the management.
No dangerous or potentially hazardous objects including but not limited to weapons, knives, guns, fireworks, helmets, laser devices, bottles, musical instruments will be allowed in the venue and may be ejected with or without the owner from the venue.
The sponsors/organizers are not responsible for any injury or damage occurring due to the event. Any claims regarding the same would be settled in courts in Mumbai.
People in an inebriated state may not be allowed entry.
Restaurant’s rules apply.